Title: Agent/Customer service representative Location: Augusta, GA Overview A Agent/Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They h… Read on blog or Reader Jobs Aggregation Read on blog or Reader Customer service representative Jobs Aggregation May 2 Title: Agent/Customer service representative Location: Augusta, GA Overview A Agent/Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customersÂ' questions about products and services, and processing payments or returns. Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customersÂ' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Reference : Customer service representative jobs Source: http://jobsaggregation.com/jobs/technology/customer-service-representative_i18472 Comment Like You can also reply to this email to leave a comment.

Jobs Aggregation © 2024. Manage your email settings or unsubscribe. Get the Jetpack app Subscribe, bookmark, and get real-time notifications - all from one app! Automattic, Inc. - 60 29th St. #343, San Francisco, CA 94110