Responsibilities Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customersÂ' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts t… Read on blog or Reader Jobs Real Time Read on blog or Reader Customer Service Representative Jobs Real Time March 29 Responsibilities Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customersÂ' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma Reference : Customer Service Representative jobs Source: http://jobrealtime.com/jobs/technology/customer-service-representative_i20027 Comment Like You can also reply to this email to leave a comment.

Jobs Real Time © 2024. Manage your email settings or unsubscribe. Get the Jetpack app Subscribe, bookmark, and get real-time notifications - all from one app! Automattic, Inc. - 60 29th St. #343, San Francisco, CA 94110