[New post] City Eye Hospital – Optical Shop Sales Representative.
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About Us City eye hospital is a social venture that provides quality and affordable eye care to people living in Kenya and is a member of the ACCESS eye hospital network in Sub-Saharan Africa. We are a dedicated, dynamic, and experienced team of eye care professionals. We are looking forward to onboard top and unique talent to support our venture of offering unmatched eye care services in line with our core values; God, People and Excellence. We have exciting career opportunities as detailed below; Vacancy Details Our Ref:CEH/HR/REC/003/2022Terms of EngagementShort-TermReliever Role:OpticalShopSalesRepresentativePlace of work:City Eye Hospital-MainHospital Reporting to:OpticalShopSupervisorNo. of Vacancies1 Main Purpose of theRole This is a short-term reliever role where the incumbent shall be tasked toprovidequalityservicesaimed atsatisfying the needsofour clients through the sale and dispensing of eyeglasses, non-prescription sunglassesand accessories, whileupholdingCity Eye Hospital's standards of excellence in customer service. Key Responsibilities a)Assist customers by giving prompt, courteous and professional services at theOpticalShop. b)Achieve established sales and customer service goals and objectives. c)Advice and assistclientsin selecting optical merchandiseduring the procurement process d)Dispense optical eye wear in accordance with professional standards and incompliance with City EyeHospitals Standard Operating Procedures. e)Follow up with relevant personnel to ensure that customer orders are fulfilled on time and accurately. f)Accurately billing of optical orders on the ERP systemin accordance to the frames and lenses type. g)Accurately complete all requiredpaperwork. h)Handle customer questions and concerns in a professional and courteous manner. i)Take part in the periodic stocktaking exercises at the Optical shop. i.e daily and monthly. j)Performpresentations for the department atthe performance review meetings k)Take part in company projects and carry out any other tasks that may be assigned to you by your Line Manager and/ or any other person placed in authority over you. l)Prepare timely and accurate reports.
Knowledge and Experience Required (i)Diploma or higher in any business-related field or social sciences. (ii)Certificate in Front Office/Customer Care Management/ Client Relations/ Public Relations shall be an added advantage (iii)Computer literacy skills. (iv)2 years' experience in a similar role. (v)Must be available to on-board immediately. Key Skills and Competencies Required (i)Ability to work effectively both independently and as part of a team. (ii)Demonstrated leadership and team management skills (iii)Strong communication skills (iv)Proactive andassertive with strong relational and networking skills. (v)Strong time management skills and self-motivation skills (vi)Able to meet strict deadlines under minimal supervision. How To Apply Interested and qualified candidates to make their applications throughcareers@cityeyehospital.or.kewith the subject being "OpticalShopSalesRepresentativeReliever–CEH/HR/REC/003/2022''.Thisis an urgent recruitment and selections and interviews shall be done on a rolling basis until a suitablecandidateis on boarded. The applicationmustinclude; 1.An up-to-date CV, not more than 4 pages long, with the current and expected remuneration indicated in the CV. 2.A one-page document inPDF formatexplaining how their personality aligns to the core values of City Eye Hospital. We are committed to grant you a great applicant's experience, and we do not discriminate against gender, religion, marital status or any other diversities. Allapplications shall be accorded due consideration but due to the high volume of the same that we receive, we shall only be able to contact the shortlisted candidates. Applicants who fail to adhere to the application criteria indicated and do not meet the qualifications highlighted shall automatically be disqualified.
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