WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities.
Vacancy details:
- Post Name: Associates
- Qualification: Any Graduate /Under Graduate/ Drop-Outs
- Experience: Fresher
Job Description: Greeting from WNS (Holdings) Limited !!!!
Important Details :
- Location: Visakhapatnam
- Post of date:25/03/2023
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face To Face Interview
- Interview Rounds of Interview: HR
Time and Venue
2nd May - 3rd May , 11.00 AM - 2.00 PM
WorldTechPark, Tower A2-A3,11th Floor, Sector-30, Gurgaon
WNS is inviting applications for Customer Service - Chat for Travel Domain
Location: Sec-30, Gurgaon Education: Any Graduate /Under Graduate/ Drop-Outs
Job Description -
- Handle customers queries over chat related to Travel.
- Following prescribed Client processes, Cancellation, Schedule change, Name change, Luggage EMD and Seats.
- Updating all relevant systems providing appropriate notes when required.
- Queue placements of PNR to relevant data queues for further action.
- Engage with Team Leads, Trainings and QA to develop skills, understand and deliver team goals.
- Liase with all relevant departments to resolve customer issue.
- Monitor and action assigned queue.
- Perform all duties within team and personal targets.
- Must be comfortable with 24*7 work environment especially night shifts.
- Cab and Shuttle provided* will be discussed at the time of interview.
Salary - Up to 3.2 LPA depending on interview.
Interested candidates can share their CVs at Mohit.Yadav@wns.com.
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