I was working on a site in Forge Wood and a supermarket Delivery Driver was trying to locate a newly built house to deliver shopping to a customer.
I needed to let the supermarket Delivery Driver know that the area he entered was a construction site.
I politely let him know that the area he had just entered was a construction site and that nobody was living in any of the houses or flats that we were still building. I then suggested he turn his vehicle around to visit the Information Centre at the end of the road.
He understood when I meant and agreed to visit the Information Centre at the end of the road.
Skills Used
- Customer Service
- Being Well Informed
- Communication Skills
- Decision Making
- Initiative
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