KEY PRIMARY RESPONSIBILITIES
- Sourcing and procuring of business in line with the set targets/budgets;
- Addressing client/customer inquiries and feedback within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
- Reviewing the performance of risks through loss ratio reports for both new and existing business;
- Supporting in the premium collection;
- Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
- Establish an efficient renewal process to achieve the set turnaround time for preparation and issuance of renewal notices for delivery of the desired retention rate
- Prepare Quotations.
- Assess, manage and rate all risks to ensure acceptance and retention of quality business.
- Reconciling service provider statements and confirming the status to finance for payments;
- Establish proper documentation of risks and timely issuance of certificates, debits, policy documents, and endorsements and communicate effectively to relevant parties on confirmation of the same.
- Participating in company CSR and brand-building activities in liaison with other departments;
- Reconciliation of client accounts to reflect the business booked status on monthly basis.
- Deliver on Service Level Agreements.
ACADEMIC QUALIFICATIONS
- Bachelor's degree in Business Administration or an equivalent
JOB SKILLS AND REQUIREMENTS
- Team Player
- Negotiation Skills
- Interpersonal Skills
- Interpersonal and Communication skills
PROFESSIONAL QUALIFICATIONS
EXPERIENCE
- At least 2 years' experience
Send mail to recruitment@apollo.co.ke
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